Frequently Asked Questions
Everything you need to know about shopping and consigning with etc. Consignment Shoppe Winston-Salem.
How do I become a consignor with etc. Consignment Shoppe?
We accept high-quality clothing, home decor, and furniture by appointment or during designated drop-off hours. Please ensure items are clean, in seasonal demand, and in excellent condition. Contact us directly to set up your account and review our split-commission structure.
What is your return policy on consignment items?
To ensure our local consignors are paid promptly, all sales are final. We encourage customers to carefully inspect items and utilize our fitting rooms before completing a purchase.
Do you offer shipping for online purchases?
Yes, we offer domestic shipping on select apparel and small home accents. Larger furniture pieces and fragile items are currently available for in-store pickup only at our Winston-Salem location.
How do you guarantee the authenticity of designer goods?
Our team meticulously inspects every luxury item for brand markings, material quality, and craftsmanship. We stand behind the authenticity of every designer handbag and accessory sold in our shop.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and cash. Consignors may also use their earned store credit toward any purchase.
How often does your inventory change?
Daily! Because we process new consignments every week, our floor inventory changes constantly. If you see something you love, we recommend grabbing it immediately as we rarely have duplicates.