Returns & Exchange Policy

At etc. Consignment Shoppe Winston Salem, we strive to provide high-quality curated items; however, due to the unique nature of consignment, all sales are final once they leave our store. We encourage all customers to thoroughly inspect items for fit and condition prior to completing their purchase.

Return Process

• 1.
  In-Store Inspection

  Thoroughly examine all clothing, accessories, and home decor for any imperfections or signs of wear before reaching the checkout counter.

• 2.
  Fitting Room Trial

  Utilize our on-site fitting rooms to ensure that apparel items meet your size and style expectations, as we cannot offer returns for fit issues later.

• 3.
  Final Sale Confirmation

  Review your selected items with our staff at the register to confirm that you are satisfied with the condition and price of each unique piece.

• 4.
  Secure Your Receipt

  Keep your original sales receipt for your personal records, though please note that all transactions are considered completed and non-refundable at the point of sale.